Here are some local information and support hubs for mental health in Cardiff

The Amber Project

The Amber Project provides help and support to young people (14-25) who have experience of self harm. They offer this via counselling, Friday evening workshops, theatre workshops, and information support.

T: 029 2034 4776
Text: 07905 905437


A: Quaker Meeting House, 43 Charles St, Cardiff, CF10 2GB


C.A.L.L. Helpline – (community advice and listening service)

Emotional support and information/literature on mental health and related matters for anyone concerned about their own mental health or that of a relative/friend. C.A.L.L. Helpline is a confidential listening service.

T: 0800 123 737

or TEXT ‘help’ to: 81066


Cardiff Concern

Offering confidential counselling.

T: 02920 664410

Text the word ‘counselling’, followed by your name to 07765 199725


Cardiff Metropolitan University – Student Support

Free counselling, e-counselling (via e-mail), hypnotherapy, support workers, mental health and wellbeing advisory service, as well as advice on matters such as finance and careers.

All services are accessible by an online appointment request page via :

T: +44 (0)29 2041 6170 (9am-5pm, Monday to Friday. Extended hours term time on Llandaff tp 7pm)

Answerphone is available outside these hours.



Cardiff University – Student Support

Advice for current and prospective students, help and assistance for those with disabilities with dedicated mental health advisers, counselling,  therapeutic groups, well being resources as well as information on other matters such as money, careers, work experience placements etc.

T: +44 (0)29 2087 4844




Crisis intervention, home and family support and community and wellbeing services. Also on their website are resources of information regarding mental health, recovery, advice for family/friends, getting the right support, and what to do in a crisis.

T: 01656 647722



A: Gofal, 2nd floor, Derwen House, 2 Court Road, Bridgend, CF31 1BN



Hafal Cardiff helps people with serious mental illness and their families to work towards recovery. All our services are underpinned by Hafal’s Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.

T: 02920 565959



A: Gardens House, C/o Museum of Welsh History, St Fagan’s, Cardiff, CF5 6XB

MIND Cardiff

Day services, counselling, information/support on mental health and all related issues, supported accommodation and community support available.

T: 02920402040


A: Cardiff Mind Ltd 166 Newport Road, Cardiff CF24 1DL

Riverside Advice

They specialise in delivering service to those dealing with mental health difficulties and can offer advice and support regarding welfare benefits, housing, and debt.

T: 029 0234 1577 (10am-1pm, 2pm-4pm, Mon-Fri)


A: 41a Lower Cathedral, Road Riverside, Cardiff, CF11 6LW


A confidential listening services in person or on the phone.

T: 029 2034 4022 (local call charges apply)

A: 75 Cowbridge Road, EastCanton, Cardiff, CF11 9AF

Usual hours open to receive callers at the door: 

Monday: 3pm – 9pm
Tuesday: 9am – 9pm
Wednesday: 9am – 9pm
Thursday: 9am – 9pm
Friday: 12pm – 9pm
Saturday: 12pm – 3pm
Sunday: 9am – 9pm